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“Insurance village” now open to help Lakelanders after Hurricane Milton

Insurance representatives will be available to assist with filing claims daily at the RP Funding Center until further notice.

A tree is split in half and has fallen into the side of a cream-colored two-story house.

Need help filing insurance claims after Hurricanes Helene or Milton? The Insurance Village is here to help.

Photo by @lmboza

If your property experienced any kind of damage during Hurricanes Helene or Milton, the process of getting help from your insurance company is likely a daunting thought. Enter: The insurance village.

Now open in the RP Funding Center, the insurance village gives Polk County residents the opportunity to speak face-to-face with representatives from their insurance companies and get assistance in filing claims for property damage and/or loss.

The village will be open daily from 9 a.m. to 5 p.m. until further notice. If you’re planning to stop by, Polk County recommends bringing as much documentation as you can to assist in the process, including:

  • A driver’s license or other form of photo identification
  • Insurance cards and policy information/documentation
  • Pictures or documentation of property damage and/or loss due to Hurricanes Helene or Milton
  • Repair estimates
  • Any additional insurance-related information
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